Hello everyone, I never anticipated sharing this, but after last week’s incident, I felt compelled to. My name is Audrey, a 25-year-old who unexpectedly found herself taking decisive action when the situation demanded it. Stay with me, as you won’t want to miss what unfolds!
To give some background, my mother is the sweetest soul you could encounter. She once held a respectable position but had to resign to undergo cancer treatments.
Now in remission, she urgently sought employment to manage our expenses and secured a waitress role at a nearby café. Despite her challenges, she remains cheerful and uncomplaining even on her most difficult days.
Growing up, it was just the two of us, navigating life together. We shared everything from books to movies, making countless memories.
Her resilience and optimism are incredibly uplifting, making her an ideal role model. Witnessing her perseverance in the face of adversity is both poignant and motivating.
Enter the arrogant customer, Karen. She became a daily patron at the café, frequently undermining and ridiculing my mother without cause. Here are some instances of her rudeness:
One afternoon, I visited my mother during my lunch break and observed her interacting with Karen, who was, predictably, behaving haughtily.
“Excuse me,” Karen bellowed, flailing her arms theatrically as if signaling a subordinate. “I dropped my napkin. Kindly fetch me a new one.”
With unwavering patience, my mother smiled, provided a new napkin, and presented it to Karen with dignity. Yet, Karen persisted.
“Marilyn, correct?” Karen glanced at my mother’s name badge. “Next time, be quicker. I’m on a tight schedule,” she remarked disdainfully, her tone laden with scorn.
Although infuriated, I remained composed beneath the table, while my mother simply agreed and continued serving with a smile. “Certainly, ma’am. Anything else I can assist you with?”
Karen dismissed her, turning away to her phone with a curt gesture.
On another occasion, Karen critiqued everything about the service. “This coffee is scalding!” she complained. “And this pastry is stone-cold. Did you even check? Look at this table! It’s filthy!”
My mother apologized, “I’m terribly sorry, ma’am. I’ll replace the pastry and clean the table immediately.”
“And these flowers!” Karen continued. “They’re drooping. If you can’t maintain fresh ones here, perhaps bring some from your garden.”
Though visibly disheartened, my mother calmly responded, “I’ll see what I can do, ma’am.”
Karen’s criticisms escalated to personal attacks. One day, she scrutinized my mother and loudly remarked to a companion, “It’s pitiful seeing people neglect themselves. She always looks worn out. Clearly, not everyone is destined for success.”
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